What We Do

Technology that
drives your business
forward.

Core Soluções Tecnológicas designs, deploys, and manages the full spectrum of corporate IT — from the network infrastructure beneath your feet to the cloud platforms powering your operations. Every engagement is scoped around measurable business outcomes, not technology for its own sake.

Managed IT & Infrastructure
Networks, servers, data centres, monitoring
Cloud Solutions & Migration
Azure, AWS, hybrid environments, SaaS
Cybersecurity
SIEM, endpoint protection, compliance, GDPR
IT Helpdesk & Support
Tier 1–3, SLA-backed, remote & on-site
Digital Transformation
Process automation, ERP, collaboration tools
Technology Consulting
Strategy, audit, roadmapping, vendor selection
Our Capabilities

We are a full-service technology partner for organisations that need reliable, secure, and scalable IT — without the overhead of building an in-house team of specialists. Whether you require a single managed service or a comprehensive technology overhaul, Core structures every engagement around the outcomes that matter to your business.

Foundation Service

Managed IT & Infrastructure

Your technology estate runs around the clock — and so do we. Core's managed IT service places a dedicated team of engineers on watch over your entire infrastructure, from physical servers and switching hardware to virtualised environments and wide-area connectivity. We operate under agreed service levels, giving you predictable costs and a single point of accountability for everything IT.

What's included
  • 24 × 7 infrastructure monitoring and alerting
  • Server and storage management (physical & virtual)
  • LAN, WAN, and Wi-Fi administration
  • Patch management and change control
  • Backup and disaster-recovery orchestration
  • Capacity planning and performance reporting
  • Vendor liaison and hardware lifecycle management
  • Monthly executive reporting dashboards
Business outcome

Organisations that transition to fully managed infrastructure with Core typically see downtime reduced by more than 70 % within the first six months, while IT operating costs become predictable and budget-friendly.

Scalability & Agility

Cloud Solutions & Migration

Moving to the cloud is not a destination — it's a strategic decision that must align with your operational reality. Core's cloud practice covers the entire journey: assessing your current workloads for cloud-readiness, designing a target architecture, executing a risk-managed migration, and then managing and optimising your cloud spend on an ongoing basis. We are platform-agnostic, working across Microsoft Azure, Amazon Web Services, and Google Cloud, as well as private and hybrid configurations.

What's included
  • Cloud readiness assessment and TCO analysis
  • Architecture design and environment provisioning
  • Lift-and-shift and re-platforming migrations
  • Microsoft Azure and Microsoft 365 deployments
  • AWS workload management and optimisation
  • Hybrid and multi-cloud connectivity
  • FinOps — cloud cost governance and rightsizing
  • SaaS onboarding and integration consulting
Business outcome

Clients migrated by Core achieve greater infrastructure agility, the ability to scale workloads on demand, and measurable reductions in hardware refresh costs — all without exposing the business to unnecessary migration risk.

Protect What Matters

Cybersecurity

Cyber threats don't respect business hours or sector boundaries. Core's security practice is built on the principle that protection must be proactive, layered, and continuously tested — not reactive. We combine technical controls with user awareness, governance frameworks, and real-time threat intelligence to build a security posture that keeps your data, systems, and reputation intact.

What's included
  • Security audit and vulnerability assessment
  • Endpoint Detection & Response (EDR/XDR)
  • SIEM deployment and security monitoring (SOC)
  • Next-generation firewall and UTM management
  • Zero-trust network access implementation
  • Penetration testing and red-team exercises
  • GDPR compliance support and data governance
  • Security awareness training for employees
Business outcome

A layered security programme managed by Core means your organisation can demonstrate compliance to auditors, insurers, and clients while dramatically shrinking the attack surface that adversaries can exploit.

People-First Support

Helpdesk & End-User Support

Productivity stalls when technology fails — and every minute of waiting costs your organisation real money. Core's helpdesk operates across multiple tiers, from immediate first-response triage through to complex third-line problem resolution. Our engineers work remotely for fast resolution and attend your sites when physical intervention is necessary. Every ticket is tracked, every SLA is measured, and every month you receive a clear support performance report.

What's included
  • Tier 1 remote helpdesk — fast, friendly first response
  • Tier 2 technical escalation and diagnosis
  • Tier 3 infrastructure-level problem resolution
  • On-site dispatch for hardware and physical issues
  • Device provisioning and configuration management
  • Microsoft 365 and collaboration platform support
  • VIP and executive priority support tracks
  • Monthly SLA performance and ticket analytics
Business outcome

With Core handling end-user support, your staff spend less time stuck on IT problems and more time on the work that creates value. Average ticket resolution times shrink, satisfaction scores climb, and internal IT teams — where they exist — are freed to focus on strategic initiatives.

Modernise & Compete

Digital Transformation

Digitalisation is more than replacing paper with software — it is the systematic redesign of how your organisation creates and delivers value through technology. Core partners with leadership teams to identify the manual bottlenecks, legacy systems, and disconnected tools holding the business back, and then builds and deploys the solutions that close those gaps. We focus on practical, adopted change — not transformation for transformation's sake.

What's included
  • Digital maturity assessment and gap analysis
  • Business process automation (RPA, scripting, APIs)
  • ERP selection, implementation, and integration
  • Microsoft 365 and Teams adoption programmes
  • Document management and e-signature workflows
  • Data and analytics platform enablement
  • Legacy system migration and decommissioning
  • Change management and employee training
Business outcome

Businesses that complete a structured digital transformation programme with Core operate faster, with fewer errors, lower administrative overhead, and the agility to respond to market changes without being constrained by technology debt.

Strategic Guidance

Technology Consulting

Not every technology challenge requires a deployment — sometimes what you need is an independent, experienced perspective before committing budget. Core's consulting practice provides exactly that: structured advisory engagements that help leadership teams understand their current technology position, evaluate options objectively, and build a credible investment roadmap. Our consultants have no vendor allegiances that compromise their advice.

What's included
  • IT infrastructure audit and health check
  • Technology strategy and roadmap development
  • Vendor evaluation and procurement advisory
  • IT budget modelling and TCO analysis
  • M&A technology due diligence
  • Interim CTO and virtual CIO engagements
  • Regulatory and compliance readiness reviews
  • IT governance framework design
Business outcome

A consulting engagement with Core gives decision-makers the clarity and confidence to invest in technology that genuinely supports business objectives — and avoid the costly mistakes that come from acting on incomplete information or vendor-led advice.

Managed IT & Infrastructure

Your infrastructure,
fully in hand.

Managing corporate IT in-house demands specialised staff across multiple disciplines — networking, server administration, backup, security, and vendor management — plus the tooling, licensing, and on-call burden that comes with each. For most organisations, this overhead is neither efficient nor strategically sensible.

When you move to Core's managed infrastructure model, a cross-functional team of certified engineers takes full operational responsibility for your environment. We define the service levels, put the monitoring in place before day one, and bring proven processes for change management, incident response, and capacity planning that would take an in-house team years to develop.

  • Proactive monitoring catches issues before users are impacted
  • Defined SLAs for response, resolution, and escalation times
  • Regular patching cycles reduce exposure to known vulnerabilities
  • Documented runbooks ensure consistent, reproducible operations
  • Quarterly business reviews align IT with your evolving strategy
01
Network Operations
Routing, switching, firewall rule management, VPN administration, and WAN optimisation handled by Cisco- and Fortinet-certified engineers.
02
Server & Virtualisation Management
Physical and VMware / Hyper-V environments administered end-to-end, including performance tuning, resource allocation, and snapshot management.
03
Backup & Business Continuity
Automated, policy-driven backup with tested recovery procedures. We verify restores regularly so you don't discover failures during a real incident.
04
Hardware Lifecycle & Procurement
We track asset age, warranty status, and end-of-life dates so refresh projects are planned — not reactive — and budgets are never blindsided.
05
Reporting & Transparency
Monthly performance dashboards covering uptime, incident volumes, SLA attainment, and infrastructure health — plain-language summaries for non-technical stakeholders.
Cybersecurity

Security that works
while you sleep.

The threat landscape has shifted permanently. Ransomware, phishing, supply-chain compromises, and insider threats are no longer exceptional events — they are daily operational risks for organisations of every size and sector. A reactive security posture, one that waits for a breach to act, is simply no longer viable.

Core's cybersecurity team designs and operates a layered defence that combines technical controls, behavioural monitoring, and governance frameworks into a unified programme. We hold certified expertise across the leading security platforms and assess your environment against established frameworks — including ISO 27001 and NIST — to ensure your posture meets both internal expectations and external requirements.

  • Continuous threat detection across endpoints, email, and network
  • Incident response planning and tabletop simulation exercises
  • Privileged access management and identity governance
  • Security policies aligned with GDPR and sector regulation
  • Regular vulnerability scanning and remediation tracking
01
Endpoint & Email Security
EDR agents on every device, advanced anti-phishing on mail gateways, and sandboxing for suspicious attachments — protecting the channels attackers exploit most.
02
SIEM & SOC Monitoring
Security event correlation and alerting across your entire environment, with our analysts reviewing alerts, triaging threats, and escalating genuine incidents fast.
03
Penetration Testing
Scheduled, authorised attack simulations that reveal real weaknesses in your defences before adversaries find them — followed by clear remediation guidance.
04
Compliance & GDPR
Data protection impact assessments, records of processing, breach response procedures, and ongoing compliance monitoring against GDPR and applicable sector standards.
05
Security Awareness Training
Simulated phishing campaigns and structured e-learning modules that build a security-conscious culture — because the best firewall is an informed workforce.
Cloud Solutions

Move to the cloud
on your terms.

Cloud adoption done well unlocks elastic scalability, resilience, and cost efficiency. Done poorly, it locks organisations into expensive infrastructure they don't fully understand or control. Core's cloud practice is structured to prevent exactly that outcome. We begin every cloud engagement with an honest assessment — not every workload belongs in the cloud, and we will tell you so when that's the case.

For workloads that are strong candidates for migration, we design target architectures that balance performance, security, and cost from the outset. We manage the migration project end-to-end, handle the hypervisor-to-cloud lift, and remain responsible for the environment once it's live — including continuous optimisation of your cloud spend.

  • Platform-agnostic advice — we recommend what fits, not what's easiest
  • Zero-downtime migration planning for business-critical systems
  • Identity and access management design for cloud environments
  • Cost guardrails and budget alerting from day one
  • Post-migration optimisation cycles every quarter
01
Cloud Readiness Assessment
Workload inventory, dependency mapping, and a cost-benefit model that shows exactly what migration will cost — and what it will save — before a single resource is provisioned.
02
Microsoft Azure
End-to-end Azure deployments including Virtual Machines, Azure SQL, Azure Virtual Desktop, and tight Microsoft 365 integration — operated by Microsoft-certified engineers.
03
Amazon Web Services
EC2, RDS, S3, Lambda, and VPC architectures designed for resilience and cost efficiency, with ongoing AWS Cost Explorer optimisation included in managed plans.
04
Hybrid & Private Cloud
On-premises infrastructure integrated with public cloud for organisations with regulatory requirements, latency constraints, or data sovereignty obligations.
05
FinOps & Cost Governance
Monthly cloud spend reviews, reserved-instance planning, idle resource termination, and rightsizing recommendations — so cloud bills never spiral beyond budget.
Our Approach

How every engagement runs

We apply the same structured, five-phase delivery method to every client engagement — from a single managed service to a multi-year transformation programme. This predictability is what allows us to make commitments and keep them.

01
Discover & Assess

We audit your current environment — infrastructure, security posture, processes, and pain points — to establish an honest baseline before recommending anything.

02
Design & Plan

Based on your objectives and constraints, we design a target-state architecture and a phased delivery roadmap with clear milestones, owners, and risk mitigations.

03
Deploy & Integrate

Our engineers execute the plan with rigorous change control, minimising disruption to live operations and testing every component before handover to production.

04
Manage & Protect

Ongoing monitoring, helpdesk support, security operations, and proactive maintenance — all under defined SLAs with full visibility through your client reporting portal.

05
Review & Evolve

Quarterly business reviews keep your technology aligned with your growth. As your business changes, we adapt the service — proactively, not reactively.

Technology Ecosystem

Platforms and vendors we work with

Microsoft Azure
Cloud Platform
Microsoft 365
Productivity Suite
Amazon Web Services
Cloud Platform
Cisco
Networking
Fortinet
Network Security
VMware
Virtualisation
CrowdStrike
Endpoint Security