Terms of Use

These Terms of Use ("Terms") constitute a legally binding agreement between you, whether as an individual or on behalf of a legal entity ("User," "you," or "your"), and CORE SOLUCOES EM INFORMATICA E TECNOLOGIA LTDA, a company duly incorporated under Brazilian law, registered under CNPJ 45.856.266/0001-79, with its principal place of business in Brazil ("Core Soluções," "we," "us," or "our"), governing your access to and use of the website located at coretiexpert.site and all associated pages, content, and services offered through it (collectively, the "Website").

Your use of the Website — including simply loading any page, clicking any link, or downloading any publicly available material — constitutes your express acceptance of these Terms in their entirety, as well as any other policies expressly referenced herein, including our Privacy Policy. If you are accessing the Website on behalf of a company or other organisation, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to that entity.

These Terms apply to all visitors, regardless of whether they are prospective clients, existing clients, technology partners, suppliers, or members of the general public. We do not offer consumer-facing transactional services through this Website; its sole purpose is to provide institutional, informational content about our company and its technology solutions.

This Website is provided exclusively for institutional and informational purposes. Core Soluções grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website solely for lawful purposes and in accordance with these Terms.

You are permitted to:

• View and navigate the pages of the Website for the purpose of learning about our company, services, and areas of expertise.
• Share links to publicly accessible pages of the Website, provided such sharing does not create the false impression of a commercial or institutional endorsement by Core Soluções.
• Contact us through the static contact details published on the Website to enquire about professional services.

You are expressly prohibited from:

• Using the Website, or any information obtained through it, for any unlawful purpose or in contravention of any applicable federal, state, or municipal law of Brazil, or any applicable international regulation.
• Attempting to gain unauthorised access to any server, database, or system associated with the Website or with Core Soluções's infrastructure.
• Using automated tools — including but not limited to robots, scrapers, crawlers, or bulk data-harvesting scripts — to extract content from the Website without our prior written authorisation.
• Reproducing, distributing, commercially exploiting, or creating derivative works from any content found on the Website without our prior written consent.
• Transmitting any virus, malware, trojan, ransomware, or other harmful or destructive code that could interfere with the proper functioning of the Website or any connected systems.
• Engaging in any activity that places a disproportionate or unreasonable load on the Website's infrastructure, including but not limited to denial-of-service attacks or similar disruptive actions.

Core Soluções reserves the right to suspend or permanently block access to the Website for any User found to be in breach of these usage conditions, without prior notice and without liability to the User.

All content published on this Website — including but not limited to text, copywriting, service descriptions, corporate narrative, graphical layouts, logos, trademarks, trade names, colour systems, iconography, data compilations, and any other creative or technical material — is the exclusive intellectual property of Core Soluções or its duly authorised licensors, and is protected under Brazilian intellectual property law, in particular Law No. 9,279/96 (Industrial Property Law), Law No. 9,610/98 (Copyright Law), and applicable international treaties to which Brazil is a signatory, including the Berne Convention and the TRIPS Agreement.

The trade name Core Soluções and any associated logos, service marks, or slogans displayed on this Website are proprietary to Core Soluções and may not be used in any manner without our express prior written permission. Nothing in these Terms shall be construed as granting — by implication, estoppel, or otherwise — any licence or right in or to any of our intellectual property rights except for the limited access right expressly granted under Section 2 above.

If you wish to reproduce any content from this Website for purposes other than your own personal, non-commercial reference — including journalistic coverage, academic citation, or business proposals — you must submit a written request to us at the contact details provided in Section 11. We will evaluate each request individually and respond within a reasonable timeframe.

Unauthorised use of any intellectual property belonging to Core Soluções may give rise to civil and criminal liability under applicable Brazilian and international law.

Although this Website does not host user-generated content, discussion forums, or comment sections, the following conduct standards apply to all interactions with the Website and with Core Soluções that originate from or are facilitated by it, including communications made through the static contact information displayed herein.

When contacting Core Soluções using the email address or telephone number listed on the Website, you agree not to:

• Transmit unsolicited commercial messages (spam), bulk promotional material, or chain communications.
• Impersonate any person or entity, or falsely represent your affiliation with any company or organisation.
• Submit communications that contain defamatory, abusive, threatening, harassing, obscene, or discriminatory content of any kind.
• Attempt to extract confidential business information, employee personal data, or proprietary technical information through deceptive or manipulative means.
• Use the contact details listed on this Website to facilitate or further any fraudulent scheme, phishing attempt, or social-engineering attack.

Core Soluções reserves the right to report any conduct that it reasonably suspects constitutes a criminal offence to the competent Brazilian public authorities, including the Civil Police, the Federal Police, and the Public Prosecution Service (Ministério Público), and to cooperate fully with any resulting investigation.

The Website may, from time to time, contain hyperlinks to external websites operated by third parties — including technology partners, industry bodies, certification authorities, or other organisations that Core Soluções considers relevant to its audience. These links are provided solely as a convenience and for informational purposes.

Core Soluções does not control, endorse, or accept any responsibility for the content, privacy practices, accuracy, legality, or availability of any third-party website. The inclusion of a hyperlink to an external site does not imply any endorsement, sponsorship, or affiliation of any kind on the part of Core Soluções.

When you follow a link to leave our Website, you do so at your own risk. We strongly recommend that you review the terms of use and privacy policy of any third-party website before providing any personal data or engaging in any transaction through it. Core Soluções disclaims all liability for any loss, damage, or inconvenience arising from your use of any external website.

Similarly, any third-party website that links to our Website without our express written consent does so entirely at its own initiative. The existence of such an inbound link does not constitute any form of endorsement, partnership, or commercial relationship with Core Soluções.

The Website and all information, content, materials, and resources available through it are provided on an "as is" and "as available" basis, without any representation, warranty, or guarantee of any kind, whether express, implied, statutory, or otherwise, to the fullest extent permitted by applicable law.

Specifically, and without limiting the generality of the foregoing, Core Soluções does not warrant that:

• The Website will be continuously available, uninterrupted, or free from technical errors, downtime, or service disruptions caused by maintenance, infrastructure failures, third-party hosting providers, or force-majeure events.
• All content published on the Website is at all times complete, current, accurate, or fit for any particular purpose. While we make reasonable efforts to keep our institutional information up to date, technology markets and service offerings evolve, and minor discrepancies may exist temporarily.
• The Website is free from viruses, malware, or other harmful components. Notwithstanding our security efforts, we cannot guarantee that the Website or any file accessible through it is entirely free of malicious code.
• Any particular outcome will result from your use of or reliance upon the information published on this Website. Our content is for general informational purposes; it does not constitute professional advice of any kind.

Nothing in these Terms shall be construed so as to exclude or limit any rights that cannot lawfully be excluded or limited under the Brazilian Consumer Defence Code (Código de Defesa do Consumidor, Law No. 8,078/90) where applicable.

To the maximum extent permitted by applicable Brazilian law, Core Soluções, its directors, officers, employees, agents, contractors, and licensors shall not be liable for any:

• Direct damages arising from your inability to access or use the Website, including loss of business opportunity, loss of data, or reputational harm, where such inability is caused by circumstances outside our reasonable control.
• Indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profit, loss of revenue, loss of goodwill, or loss of business — however caused and under any theory of liability (tort, contract, statute, strict liability, or otherwise), even if Core Soluções has been expressly advised of the possibility of such damages.
• Damages or losses arising from: (i) your reliance on any content or information found on the Website; (ii) errors, omissions, or inaccuracies in that content; (iii) unauthorised access to or alteration of your browser session or device during your use of the Website; or (iv) any conduct of any third party in connection with the Website.

In jurisdictions that do not permit the exclusion of liability for certain categories of damage, our liability shall be limited to the fullest extent permitted by law. Where a limitation of liability cannot be entirely excluded, the total aggregate liability of Core Soluções to you for any and all claims arising out of or relating to these Terms or your use of the Website shall not exceed BRL 500.00 (five hundred Brazilian reals).

This limitation of liability reflects a fair allocation of risk between the parties and is a fundamental basis upon which Core Soluções provides this Website free of charge as a purely informational resource.

You agree to defend, indemnify, and hold harmless Core Soluções and its directors, officers, employees, agents, contractors, successors, and assigns from and against any and all claims, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees and court costs) arising out of or in connection with:

• Your access to or use of the Website in a manner that violates these Terms or any applicable law or regulation.
• Any false, misleading, or inaccurate information or representation you provide to Core Soluções in connection with your use of the Website or your enquiries about our services.
• Any claim by a third party that arises from your conduct on or in relation to the Website, including any infringement of a third party's intellectual property rights, privacy rights, or other rights facilitated by your actions.
• Your violation of any right of any person or entity — including other Website visitors and Core Soluções's business partners — that is caused or contributed to by your use of the Website or its content.

Core Soluções reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with Core Soluções in asserting any available defences.

These Terms, and any dispute, controversy, or claim arising out of or in connection with them, their subject matter, their formation (including any non-contractual disputes or claims), or your use of this Website, shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-laws principles.

The parties expressly submit to the exclusive jurisdiction of the courts of the Comarca of the city in which Core Soluções maintains its registered principal place of business, Brazil, for the resolution of any dispute arising under or in connection with these Terms. You hereby waive any right you may have to object to proceedings being brought in those courts, to claim that proceedings have been brought in an inconvenient forum, or to claim that those courts do not have jurisdiction.

Regardless of the foregoing, Core Soluções reserves the right to seek injunctive or other equitable relief in any jurisdiction it deems appropriate to protect its intellectual property rights, confidential information, or other legitimate business interests from actual or threatened infringement, misappropriation, or misuse.

Nothing in these Terms affects your statutory rights under mandatory provisions of Brazilian consumer law, data-protection law — in particular the Lei Geral de Proteção de Dados (LGPD, Law No. 13,709/2018) — or other non-derogable statutory protections that apply to you as a matter of law.

Core Soluções operates in a fast-moving technology environment, and our business practices, legal obligations, and the features of this Website may evolve over time. Accordingly, we reserve the right to revise, update, or replace these Terms at any time and at our sole discretion, without prior individual notice to users.

When we make changes to these Terms, we will update the "Last Updated" date displayed at the top of this page. The revised Terms will take effect immediately upon publication, unless we expressly state a later effective date. We encourage you to review this page periodically — particularly if you are a recurring visitor or an existing professional partner — to ensure you remain aware of the current version.

Your continued use of the Website following the publication of any revised Terms constitutes your binding acceptance of those changes. If you do not accept a revised version of these Terms, you must cease using the Website immediately and, if applicable, contact us at the details in Section 11 to discuss any ongoing professional relationship.

For material changes that significantly alter your rights or obligations, we will make reasonable efforts to draw attention to the revision through a prominent notice on the Website homepage for a period of not less than thirty (30) days following the update.

If you have any questions, concerns, or observations regarding these Terms of Use, or if you wish to request permission to use our intellectual property or report conduct that violates these Terms, please contact us directly using the details below. We are committed to responding to all legitimate enquiries in a timely and professional manner.

When contacting us in relation to these Terms, please include a clear description of your query or concern and, where relevant, identify the specific section or clause you are referencing. This will allow our team to provide you with an accurate and prompt response.